Campaigns

Marketing campaign management and automation

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What Are Campaigns and How to Create One

What Is This? Campaigns are automated or manual messages you send to your customers through WhatsApp, SMS, or Email. They help you stay in touch with your customers — welcoming new signups, wishing th...

Module > Campaigns

Updated Jul 9, 2026

How to Send a Broadcast Campaign

What Is This? A Broadcast is how you send a campaign message to a group of customers all at once. Unlike templated campaigns that trigger automatically, broadcasts are manual — you choose the campaign...

Module > Campaigns

Updated Jul 9, 2026

Campaign Messaging Channels Explained

Campaign Messaging Channels Explained What Is This? Running a promotion, announcing a new product, or reminding customers about their expiring rewards? You need to get the word out. Pixalink lets you...

Module > Campaigns

Updated Jul 28, 2026

How to Create a Birthday Campaign

What is a Birthday Campaign? A Birthday Campaign is a marketing strategy that celebrates your customer's special day with personalized messages, exclusive discounts, or special rewards. It is designed...

Module > Campaigns

Updated Mar 26, 2026

How to Send a Welcome Back Voucher to Imported Regulars

How to Send a Welcome Back Voucher to Imported Regulars What Is This? If you've moved to Pixalink from another loyalty system, you probably have a list of regulars who've been supporting you for years...

Module > Campaigns

Why Some Tagged Customers Don't Get Your Broadcasts

Why Some Tagged Customers Don't Get Your Broadcasts What Is This? A tagged customer can still be skipped by your broadcast — and that's on purpose. When someone opts out of marketing messages, Pixalin...

Module > Campaigns

Updated Jul 9, 2026

Membership Day Campaign

Membership Day Campaign What Is This? Membership Day is an automated campaign that sends a promotional message to all your customers on the same day every month. Pick a day, set a discount, and the sy...

Module > Campaigns

Updated Mar 26, 2026

Win Back Lost Customers

Win Back Lost Customers What Is This? Win Back is an automated campaign that detects customers who haven't made a purchase in a set number of days, then sends them a personalised message to bring them...

Module > Campaigns

Updated Mar 26, 2026

How to Create a New Customer Campaign

What Is This? A New Customer Campaign is an automated message that goes out to every customer who joins your loyalty programme. It's your digital first impression — a welcome message, a thank-you note...

Module > Campaigns

Updated Jul 9, 2026

How to Track Broadcast Delivery and Results

How to Track Broadcast Delivery and Results What Is This? After sending a broadcast campaign, you'll want to know whether your messages actually reached your customers. The Broadcast Batches page give...

Module > Campaigns

Updated Mar 26, 2026

How to Clean Your List Before a WhatsApp Blast

How to Clean Your List Before a WhatsApp Blast What Is This? Blasting a WhatsApp message to your whole customer list is the fastest way to burn your sending limit and get your number flagged. The fix...

Module > Campaigns

Why Broadcasts Send Gradually: Delivery Timing Explained

What Is This? When you send a broadcast, the messages do not all leave at once. Pixalink sends them one at a time, with a short gap between each message. This is on purpose. Firing hundreds of message...

Module > Campaigns

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