Onboarding

User onboarding and setup processes

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Getting Started with Pixalink — Your First 10 Minutes

Getting Started with Pixalink — Your First 10 Minutes What Is This? Pixalink is your all-in-one loyalty and rewards platform. In just a few minutes, you can go from first login to a fully working loya...

Module > Onboarding

Getting Started with Pixalink

Getting Started with Pixalink What Is This? Pixalink helps you turn first-time visitors into repeat customers. Your customers earn points, claim rewards, and stay connected with your business — all fr...

Module > Onboarding

Updated Mar 26, 2026

Quick Setup Checklist — Launch Your Loyalty Program in 5 Steps

Quick Setup Checklist — Launch Your Loyalty Program in 5 Steps What Is This? This is your fast-track checklist to get your loyalty program up and running. If you prefer action over reading, follow the...

Module > Onboarding

Updated May 10, 2026

Understanding Spaces — What They Are and When to Use Them

Understanding Spaces — What They Are and When to Use Them What Is This? A Space is how Pixalink represents each of your business locations, branches, or brands. Think of it as a digital version of a p...

Module > Onboarding

Updated Mar 26, 2026

How to Set Up Your Organisation Profile

How to Set Up Your Organisation Profile What Is This? Your organisation profile is the foundation of your Pixalink account. It holds your business name, contact details, and address -- information tha...

Module > Onboarding

Updated Mar 26, 2026

Launch a One-Tap Welcome Voucher Campaign

Launch a One-Tap Welcome Voucher Campaign Print one QR code at your launch and every customer who scans it lands directly on a ready-to-claim reward — no manual assignment, no segmentation work, no sp...

Module > Onboarding

Staff Training Basics: Record Points, Deduct Points & Redeem Vouchers

What Is This? This is the starter training module for front-line and cashier staff. It covers the three everyday tasks your team performs at the counter in Pixalink: recording points when a customer s...

Module > Onboarding

How to Share Your Customer Portal and Get Your First Members

How to Share Your Customer Portal and Get Your First Members What Is This? Your customer portal is where customers sign up, collect points, and redeem rewards. But it only works if people can find it....

Module > Onboarding

The Reward Playbook: Which Vouchers to Set Up, by Industry

Choosing the right rewards is the difference between a loyalty programme customers love and one they ignore. This guide shows which vouchers to recommend for each kind of business — grounded in what a...

Module > Onboarding

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