setup-guide

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How to Use WooCommerce Integration with Pixalink

How to Use WooCommerce Integration with Pixalink What is the WooCommerce Integration? The WooCommerce integration connects your online store to your Pixalink loyalty program. Once set up, your custome...

Module > Integrations

Getting Started with Pixalink — Your First 10 Minutes

Getting Started with Pixalink — Your First 10 Minutes What Is This? Pixalink is your all-in-one loyalty and rewards platform. In just a few minutes, you can go from first login to a fully working loya...

Module > Onboarding

How to Set Up Point Expiry Rules

How to Set Up Point Expiry Rules What Is This? Point expiry sets a time limit on earned points. After a set number of days, unused points are automatically removed from a customer's balance. Each batc...

Module > Loyalty

How to Top Up Customer Credits

How to Top Up Customer Credits What Is This? Credits are a digital wallet for your customers — like a stored-value card. Customers load money into their wallet and spend it when they visit. Credit top...

Module > Credits

Updated Mar 26, 2026

Getting Started with Pixalink

Getting Started with Pixalink What Is This? Pixalink helps you turn first-time visitors into repeat customers. Your customers earn points, claim rewards, and stay connected with your business — all fr...

Module > Onboarding

Updated Mar 26, 2026

How to Create a Birthday Campaign

What is a Birthday Campaign? A Birthday Campaign is a marketing strategy that celebrates your customer's special day with personalized messages, exclusive discounts, or special rewards. It is designed...

Module > Campaigns

Updated Mar 26, 2026

What Is the Customer Portal and How to Set It Up

What Is the Customer Portal? The Customer Portal is a customisable loyalty page where you can reflect your brand — your logo, colours, and homepage banner — all in one place. You can also enable featu...

Module > Customer Portal

Updated Mar 26, 2026

How to View and Edit a Customer Profile

How to View and Edit a Customer Profile What Is This? Every customer who joins your loyalty program has a profile with their contact details, points balance, tier, tags, and activity history. You can...

Module > Customers

Updated Mar 26, 2026

How to Customise Your Customer Portal Theme

How to Customise Your Customer Portal Theme What Is This? Your customer portal is the first thing customers see when they interact with your loyalty programme online. With theme customisation, you can...

Module > Customer Portal

Updated Mar 26, 2026

How to Set Up Loyalty Tiers

How to Set Up Loyalty Tiers What Is This? Loyalty tiers reward your best customers with extra perks as they spend more. You create tiers like Member, Silver, Gold, and Platinum — each with its own poi...

Module > Loyalty

Updated Mar 26, 2026

How to Set Up Your Organisation Profile

How to Set Up Your Organisation Profile What Is This? Your organisation profile is the foundation of your Pixalink account. It holds your business name, contact details, and address -- information tha...

Module > Onboarding

Updated Mar 26, 2026

How to Set Up Point Earning Rules

How to Set Up Point Earning Rules What Is This? Point earning rules control how your customers collect loyalty points. You decide how many points to award for each visit or purchase, and you can give...

Module > Loyalty

Updated Mar 26, 2026

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