Loyalty

Loyalty program configuration and management

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How to Use the Tier Progress Simulator

How to Use the Tier Progress Simulator What Is This? The Tier Progress Simulator lets you test how customers move between loyalty tiers before anything goes live. You can add pretend purchases and red...

Module > Loyalty

Paid Memberships

Paid Memberships What Is This? Paid Memberships let you sell premium membership plans to your customers. Customers pay monthly, yearly, or a one-time Lifetime price and unlock the perks you choose — b...

Module > Loyalty

Updated Jul 28, 2026

How to Deduct Points from a Customer

What Is This? Sometimes you need to remove points from a customer's balance — maybe they returned an item, or points were added by mistake. The Deduct Points feature lets authorised staff subtract poi...

Module > Loyalty

Updated Jul 9, 2026

How to Set Up Tier Point Multipliers

How to Set Up Tier Point Multipliers What Is This? Tier multipliers reward your most loyal customers by giving them bonus points on every transaction. A multiplier of 2 means a Gold-tier customer earn...

Module > Loyalty

Updated Jul 9, 2026

Customer Loyalty Tiers — How Point Usage and Expiry Affects Your Tier Level

Customer Loyalty Tiers — How Point Usage and Expiry Affects Your Tier Level What Is This? Your loyalty tier is calculated from your purchase points — not from your current spendable balance. That mean...

Module > Loyalty

Updated Jul 25, 2026

How to Set Up Loyalty Tiers

How to Set Up Loyalty Tiers What Is This? Loyalty tiers reward your best customers with extra perks as they spend more. You create tiers like Member, Silver, Gold, and Platinum — each with its own poi...

Module > Loyalty

Updated May 29, 2026

How to Set Referral Rewards with Claim Conditions

What Is This? Referrals turn your happy customers into your sales team. When they invite a friend, both sides can earn rewards, points, or credits. You can also add claim conditions — rules that delay...

Module > Loyalty

Updated Jul 9, 2026

How to Automatically Give Vouchers to Paid Members

How to Automatically Give Vouchers to Paid Members What Is This? When a customer signs up for one of your paid memberships, you can hand them a welcome voucher (or several) without lifting a finger. P...

Module > Loyalty

How Loyalty Points Are Earned at POS

How Loyalty Points Are Earned at POS What Is This? When your customers make purchases at a restaurant or store using a POS system integrated with Pixalink, they automatically earn loyalty points every...

Module > Loyalty

Updated May 29, 2026

How to Record Points for a Customer

What Is This? Recording points is how you reward customers for their purchases. Every time a customer buys something, your staff adds points to their account based on the amount spent. In Pixalink, 1...

Module > Loyalty

Updated Jul 9, 2026

How to Export Your Points Expiry Report

What Is This? The Points Report shows how many loyalty points your customers still hold. The Export Ledger Summary tool turns that report into a spreadsheet you can keep. Each row lists one customer w...

Module > Loyalty

Updated Jul 8, 2026

See How Many Members Signed Up This Month

See How Many Members Signed Up This Month What Is This? You do not have to scroll through your member list and count sign-ups by hand. Pixalink has a ready-made Paid Membership Analytics report that s...

Module > Loyalty

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