Loyalty program configuration and management
How to Use the Tier Progress Simulator What Is This? The Tier Progress Simulator lets you test how customers move between loyalty tiers before anything goes live. You can add pretend purchases and redemptions, then insta...
Read morePaid Memberships What Is This? Paid Memberships let you sell premium membership plans to your customers. Customers pay monthly, yearly, or a one-time Lifetime price and unlock the perks you choose — bonus points, exclusi...
Read moreHow to Set Up Loyalty Tiers What Is This? Loyalty tiers reward your best customers with extra perks as they spend more. You create tiers like Member, Silver, Gold, and Platinum — each with its own point requirement, bene...
Read moreWhat Is This? Referrals turn your happy customers into your sales team. When they invite a friend, both sides can earn rewards, points, or credits. You can also add claim conditions: rules that hold back the inviter's re...
Read moreCustomer Loyalty Tiers — How Point Usage and Expiry Affects Your Tier Level What Is This? Your loyalty tier is calculated from your purchase points — not from your current spendable balance. That means using points for r...
Read moreWhat Is This? Recurring Referral Commission lets your members earn store credit when the friends they invite make a purchase. Some business owners worry this looks like direct selling under Malaysia's Direct Sales and An...
Read moreHow Loyalty Points Are Earned at POS What Is This? When your customers make purchases at a restaurant or store using a POS system integrated with Pixalink, they automatically earn loyalty points every time their order is...
Read moreWhat Is This? When your referral programme is running, you'll often want to know who invited a specific customer — to thank them, spot your top referrers, or settle a disputed reward. Pixalink keeps a record of every inv...
Read moreWhat Is This? Sometimes you need to remove points from a customer's balance — maybe they returned an item, or points were added by mistake. The Deduct Points feature lets authorised staff subtract points and record the r...
Read moreHow to Automatically Give Vouchers to Paid Members What Is This? When a customer signs up for one of your paid memberships, you can hand them a welcome voucher (or several) without lifting a finger. Pixalink does it for...
Read moreHow to Set Up Tier Point Multipliers What Is This? Tier multipliers reward your most loyal customers by giving them bonus points on every transaction. A multiplier of 2 means a Gold-tier customer earns double points on t...
Read moreHow to Set Up Point Expiry Rules What Is This? Point expiry sets a time limit on earned points. After a set number of days, unused points are automatically removed from a customer's balance. Each batch of points earned h...
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