Loyalty

Loyalty program configuration and management

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How to Automatically Give Vouchers to Paid Members

How to Automatically Give Vouchers to Paid Members What Is This? When a customer signs up for one of your paid memberships, you can hand them a welcome voucher (or several) without lifting a finger. P...

Module > Loyalty

How to See Who Invited a Customer

What Is This? When your referral programme is running, you'll often want to know who invited a specific customer — to thank them, spot your top referrers, or settle a disputed reward. Pixalink keeps a...

Module > Loyalty

How to Set Referral Rewards with Claim Conditions

What Is This? Referrals turn your happy customers into your sales team. When they invite a friend, both sides can earn rewards, points, or credits. You can also add claim conditions — rules that delay...

Module > Loyalty

How to Use the Tier Progress Simulator

How to Use the Tier Progress Simulator What Is This? The Tier Progress Simulator lets you test how customers move between loyalty tiers before anything goes live. You can add pretend purchases and red...

Module > Loyalty

Transaction Types Explained — How Points Flow In and Out

Transaction Types Explained — How Points Flow In and Out What Is This? Every time a customer earns or spends points, Pixalink creates a transaction record. Each transaction has a type that tells you w...

Module > Loyalty

Updated May 10, 2026

How to Set Up Point Expiry Rules

How to Set Up Point Expiry Rules What Is This? Point expiry sets a time limit on earned points. After a set number of days, unused points are automatically removed from a customer's balance. Each batc...

Module > Loyalty

How to Set Up Loyalty Tiers

How to Set Up Loyalty Tiers What Is This? Loyalty tiers reward your best customers with extra perks as they spend more. You create tiers like Member, Silver, Gold, and Platinum — each with its own poi...

Module > Loyalty

Updated May 29, 2026

How to Set Up Tier Point Multipliers

How to Set Up Tier Point Multipliers What Is This? Tier multipliers reward your most loyal customers by giving them bonus points on every transaction. A multiplier of 2 means a Gold-tier customer earn...

Module > Loyalty

Updated May 13, 2026

Paid Memberships

Paid Memberships What Is This? Paid Memberships let you sell premium membership plans to your customers. Customers pay monthly or yearly and unlock the perks you choose — bonus points, exclusive rewar...

Module > Loyalty

Updated May 19, 2026

How to Set Up Referrals

What Is This? Referrals let your existing customers invite friends to join your loyalty programme. When a friend signs up (and optionally meets a spending condition), both the inviter and the invitee...

Module > Loyalty

Updated May 29, 2026

Understanding Your Point History

What Is This? Point History (also called Transactions) is your complete log of every point that's been added or deducted across your loyalty programme. Think of it as your loyalty programme's bank sta...

Module > Loyalty

Updated May 13, 2026

How to Deduct Points from a Customer

What Is This? Sometimes you need to remove points from a customer's balance — maybe they returned an item, or points were added by mistake. The Deduct Points feature lets authorised staff subtract poi...

Module > Loyalty

Updated May 29, 2026

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