Loyalty

Loyalty program configuration and management

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Transaction Types Explained — How Points Flow In and Out

Transaction Types Explained — How Points Flow In and Out What Is This? Every time a customer earns or spends points, Pixalink creates a transaction record. Each transaction has a type that tells you w...

Module > Loyalty

How to Set Up Point Expiry Rules

How to Set Up Point Expiry Rules What Is This? Point expiry sets a time limit on earned points. After a set number of days, unused points are automatically removed from a customer's balance. Each batc...

Module > Loyalty

How to Set Up Loyalty Tiers

How to Set Up Loyalty Tiers What Is This? Loyalty tiers reward your best customers with extra perks as they spend more. You create tiers like Member, Silver, Gold, and Platinum — each with its own poi...

Module > Loyalty

Updated Mar 26, 2026

How to Set Up Point Earning Rules

How to Set Up Point Earning Rules What Is This? Point earning rules control how your customers collect loyalty points. You decide how many points to award for each visit or purchase, and you can give...

Module > Loyalty

Updated Mar 26, 2026

Paid Memberships

Paid Memberships What Is This? Paid Memberships let you sell premium membership plans to your customers. Customers pay a monthly or yearly fee and get exclusive perks like bonus points, special reward...

Module > Loyalty

Updated Mar 26, 2026

How to Set Up Referrals

What Is This? Referrals let your existing customers invite friends to join your loyalty programme. When a friend signs up (and optionally meets a spending condition), both the inviter and the invitee...

Module > Loyalty

Understanding Your Point History

What Is This? Point History (also called Transactions) is your complete log of every point that's been added or deducted across your loyalty programme. Think of it as your loyalty programme's bank sta...

Module > Loyalty

How to Deduct Points from a Customer

What Is This? Sometimes you need to remove points from a customer's balance — maybe they returned an item, or points were added by mistake. The Deduct Points feature lets authorised staff subtract poi...

Module > Loyalty

How to Record Points for a Customer

What Is This? Recording points is how you reward customers for their purchases. Every time a customer buys something, your staff adds points to their account based on the amount spent. In Pixalink, 1...

Module > Loyalty

How Loyalty Points Are Earned at POS

How Loyalty Points Are Earned at POS What Is This? When your customers make purchases at a restaurant or store using a POS system integrated with Pixalink, they automatically earn loyalty points every...

Module > Loyalty

Updated Mar 26, 2026

Customer Loyalty Tiers — How Point Usage and Expiry Affects Your Tier Level

Customer Loyalty Tiers — How Point Usage and Expiry Affects Your Tier Level What Is This? Your loyalty tier is calculated from your purchase points — not from your current spendable balance. That mean...

Module > Loyalty

Updated Mar 26, 2026

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