Rewards

Reward system configuration and management

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What Do Customer Reward Statuses Mean?

What Do Customer Reward Statuses Mean? Customer Reward statuses track the lifecycle of a reward that has been assigned to a customer. stateDiagram-v2 [*] --> Pending: Reward issued Pending --> U...

Module > Rewards

What Do Reward Voucher Statuses Mean?

What Do Reward Voucher Statuses Mean? Reward Vouchers are a gated feature. To enable Reward Vouchers for your account, please contact our support team. Reward Voucher statuses track the lifecycle of i...

Module > Rewards

Birthday Rewards — Automatically Reward Customers on Their Birthday

Birthday Rewards — Automatically Reward Customers on Their Birthday What Is This? Birthday Rewards let you automatically give a reward to every customer during their birthday month. You set it up once...

Module > Rewards

Updated Mar 26, 2026

New Customer Reward — Automatically Welcome New Members with a Reward

New Customer Reward — Automatically Welcome New Members with a Reward What Is This? A New Customer Reward is a reward that gets given to every new customer the moment they sign up for your loyalty pro...

Module > Rewards

Updated Mar 26, 2026

Auto-Assign Rewards by Customer Tag

Auto-Assign Rewards by Customer Tag What Is This? Auto-Assign Rewards by Customer Tag lets you automatically hand out a reward to any customer who has a specific tag. Instead of manually finding tagge...

Module > Rewards

Updated Mar 26, 2026

How to Set Up QR Rewards (Scan & Earn)

What Is This? QR Rewards (called Scan & Share in the Admin Panel) is a feature that rewards customers for engaging with your social media. You create a QR code that customers scan, then they follo...

Module > Rewards

How to Import Third-Party Reward Vouchers

What Is This? If your business uses third-party voucher codes — from platforms like WooCommerce, Shopify, or your own custom system — you can import them into Pixalink and link them to your rewards. T...

Module > Rewards

How to Create a Reward Bundle

What Is This? A reward bundle is a package that groups multiple rewards together into a single offer. Instead of giving customers one reward at a time, you can create a bundle that assigns several rew...

Module > Rewards

Updated Mar 26, 2026

How to Manage Your Rewards (View, Edit & Delete)

What Is This? Once you've created rewards in Pixalink, you'll need to manage them — check how they're performing, update details, or remove ones you no longer need. The Rewards page in your Admin Pane...

Module > Rewards

What Are Rewards and How to Create Them

What Are Rewards and How to Create Them What Is This? Rewards are prizes customers redeem with their points — a free coffee, a discount voucher, a gift. They give customers a reason to keep coming bac...

Module > Rewards

Updated Mar 26, 2026

Customer Reward Lifecycle Explained

Customer Reward Lifecycle Explained What Is This? When a customer receives a reward, it doesn't stay the same forever — it moves through different stages depending on what happens next. Understanding...

Module > Rewards

Updated Mar 26, 2026

How to Duplicate a Reward

How to Duplicate a Reward What Is This? Building a reward from scratch takes time. Duplication saves that time — copy any existing reward in seconds and get a ready-to-edit version without losing your...

Module > Rewards

Updated Mar 26, 2026

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