Rewards

Reward system configuration and management

32 articles

Searching...

How to Import Third-Party Reward Vouchers

What Is This? If your business uses third-party voucher codes — from platforms like WooCommerce, Shopify, or your own custom system — you can import them into Pixalink and link them to your rewards. T...

Module > Rewards

Updated Jul 9, 2026

What Are Rewards and How to Create Them

What Are Rewards and How to Create Them What Is This? Rewards are prizes customers redeem with their points — a free coffee, a discount voucher, a gift. They give customers a reason to keep coming bac...

Module > Rewards

Updated Jul 6, 2026

What Do Reward Voucher Statuses Mean?

What Do Reward Voucher Statuses Mean? Reward Vouchers are a gated feature. To enable Reward Vouchers for your account, please contact our support team. Reward Voucher statuses track the lifecycle of i...

Module > Rewards

How to Duplicate a Reward

How to Duplicate a Reward [video:4] What Is This? Building a reward from scratch takes time. Duplication saves that time — copy any existing reward in seconds and get a ready-to-edit version without l...

Module > Rewards

Updated Jun 29, 2026

Birthday Rewards — Automatically Reward Customers on Their Birthday

Birthday Rewards — Automatically Reward Customers on Their Birthday What Is This? Birthday Rewards let you automatically give a reward to every customer on their birthday. You set it up once, and Pixa...

Module > Rewards

Updated Jul 28, 2026

Using Your Rewards (Coupons) at Eats365 POS

Using Your Rewards (Coupons) at Eats365 POS What Is This? When your business uses Eats365 POS with Pixalink, your customers' loyalty rewards automatically appear as "coupons" on the POS term...

Module > Rewards

Updated May 29, 2026

How to Set Up Conditional Reward Distribution

How to Set Up Conditional Reward Distribution What Is This? Stop giving away your best rewards for free. Conditional Reward Distribution holds a reward back until a customer has earned it — by spendin...

Module > Rewards

Updated Jul 6, 2026

How the Reward Activation Delay Works

How the Reward Activation Delay Works What Is This? Activation delay lets you hold back a reward so customers can't use it the moment they claim it. You choose how many days to wait, and the voucher s...

Module > Rewards

How to Apologise to a Customer Instantly with Quick Redeem

How to Apologise to a Customer Instantly with Quick Redeem What Is This? Something went wrong in your store: a long wait, a wrong order, a spilt drink. You want to say sorry at the counter, not next w...

Module > Rewards

What Do Customer Reward Statuses Mean?

What Do Customer Reward Statuses Mean? Customer Reward statuses track the lifecycle of a reward that has been assigned to a customer. stateDiagram-v2 [*] --> Pending: Reward issued Pending --> U...

Module > Rewards

How to Sort Rewards in Your Catalog

How to Sort Rewards in Your Catalog What Is This? You can drag your rewards into any order you like. The order you set is the same order your customers see in the customer portal under the Recommended...

Module > Rewards

How to Send Reward Notifications by Email

How to Send Reward Notifications by Email What Is This? Reward notifications can go out by email, WhatsApp, or both. Email is free for every business and never puts your WhatsApp number at risk of a b...

Module > Rewards

Updated Jul 9, 2026

Search