Rewards

Reward system configuration and management

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How to Redeem a Customer Voucher at Your Counter

How to Redeem a Customer Voucher at Your Counter What Is This? When a customer claims a reward in their portal, they get a barcode and a 6-digit code. To finish the redemption at your counter, you mar...

Module > Rewards

How to Send Reward Notifications by Email

How to Send Reward Notifications by Email What Is This? Reward notifications can go out by email, WhatsApp, or both. Email is free for every business and never puts your WhatsApp number at risk of a b...

Module > Rewards

How to Sort Rewards in Your Catalog

How to Sort Rewards in Your Catalog What Is This? You can drag your rewards into any order you like. The order you set is the same order your customers see in the customer portal under the Recommended...

Module > Rewards

How to Create and Use Reward Bundles

How to Create and Use Reward Bundles What Is This? Reward Bundles let you group multiple rewards into a single redeemable package — saving time and keeping offerings consistent. Real-Life Example Siti...

Module > Rewards

What Do Customer Reward Statuses Mean?

What Do Customer Reward Statuses Mean? Customer Reward statuses track the lifecycle of a reward that has been assigned to a customer. stateDiagram-v2 [*] --> Pending: Reward issued Pending --> U...

Module > Rewards

What Do Reward Voucher Statuses Mean?

What Do Reward Voucher Statuses Mean? Reward Vouchers are a gated feature. To enable Reward Vouchers for your account, please contact our support team. Reward Voucher statuses track the lifecycle of i...

Module > Rewards

Birthday Rewards — Automatically Reward Customers on Their Birthday

Birthday Rewards — Automatically Reward Customers on Their Birthday What Is This? Birthday Rewards let you automatically give a reward to every customer during their birthday month. You set it up once...

Module > Rewards

Updated Mar 26, 2026

New Customer Reward — Automatically Welcome New Members with a Reward

New Customer Reward — Automatically Welcome New Members with a Reward What Is This? A New Customer Reward is a reward that gets given to every new customer the moment they sign up for your loyalty pro...

Module > Rewards

Updated Mar 26, 2026

Auto-Assign Rewards by Customer Tag

Auto-Assign Rewards by Customer Tag What Is This? Auto-Assign Rewards by Customer Tag lets you automatically hand out a reward to any customer who has a specific tag. Instead of manually finding tagge...

Module > Rewards

Updated Mar 26, 2026

How to Set Up QR Rewards (Scan & Earn)

What Is This? QR Rewards (called Scan & Share in the Admin Panel) is a feature that rewards customers for engaging with your social media. You create a QR code that customers scan, then they follo...

Module > Rewards

Updated May 13, 2026

How to Import Third-Party Reward Vouchers

What Is This? If your business uses third-party voucher codes — from platforms like WooCommerce, Shopify, or your own custom system — you can import them into Pixalink and link them to your rewards. T...

Module > Rewards

Updated May 13, 2026

How to Create a Reward Bundle

What Is This? A reward bundle is a package that groups multiple rewards together into a single offer. Instead of giving customers one reward at a time, you can create a bundle that assigns several rew...

Module > Rewards

Updated May 13, 2026

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