Reward system configuration and management
How to Redeem a Customer Voucher at Your Counter What Is This? When a customer claims a reward in their portal, they get a barcode and a 6-digit code. To finish the redemption at your counter, you mark the voucher as Use...
Read moreWhat Are Rewards and How to Create Them What Is This? Rewards are prizes customers redeem with their points — a free coffee, a discount voucher, a gift. They give customers a reason to keep coming back, and let you say "...
Read moreWhat Is This? If your business uses third-party voucher codes — from platforms like WooCommerce, Shopify, or your own custom system — you can import them into Pixalink and link them to your rewards. This means customers...
Read moreHow to See Who Redeemed a Reward Voucher What Is This? When you publish a reward, you'll often want to know which customers have actually claimed or redeemed it — for example, to see how popular a voucher is, follow up w...
Read moreHow the Reward Activation Delay Works What Is This? Activation delay lets you hold back a reward so customers can't use it the moment they claim it. You choose how many days to wait, and the voucher stays locked until th...
Read moreBirthday Rewards — Automatically Reward Customers on Their Birthday What Is This? Birthday Rewards let you automatically give a reward to every customer on their birthday. You set it up once, and Pixalink takes care of t...
Read moreWhat Do Reward Voucher Statuses Mean? Reward Vouchers are a gated feature. To enable Reward Vouchers for your account, please contact our support team. Reward Voucher statuses track the lifecycle of imported third-party...
Read moreUsing Your Rewards (Coupons) at Eats365 POS What Is This? When your business uses Eats365 POS with Pixalink, your customers' loyalty rewards automatically appear as "coupons" on the POS terminal. Your cashier applies the...
Read moreHow to Set Up Conditional Reward Distribution What Is This? Stop giving away your best rewards for free. Conditional Reward Distribution holds a reward back until a customer has earned it — by spending enough or collecti...
Read moreHow to Give Every Member a Festive Voucher with a Minimum Spend What Is This? A festive voucher rewards your whole member list at once. You create one voucher, set the spend that unlocks it, then give it to every member...
Read moreHow to Create a Reward Bundle and Assign It to All Customers What Is This? A reward bundle lets you give each customer several vouchers at once. You create one reward, add it to a bundle with the quantity you want, then...
Read moreWhat Voucher Expiry Dates Mean in Pixalink What Is This? Pixalink uses three different expiry dates across the reward system. They live on three different things: the reward itself, the voucher code you upload, and the v...
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