automation

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How Reservation Auto-Rejection Works and How to Set It Up

What Is This? Some calendars ask your team to approve each booking before it is confirmed. Pixalink can automatically decline a booking that no one approves in time. This clears unconfirmed guests and...

Module > Calendar

What Is the Normal Delay for Points and Customer Updates?

What Is the Normal Delay for Points and Customer Updates? What Is This? Points and customer details update at different speeds. Knowing the normal wait helps you tell a short delay from a real problem...

Module > Customers

How to Clean Your List Before a WhatsApp Blast

How to Clean Your List Before a WhatsApp Blast What Is This? Blasting a WhatsApp message to your whole customer list is the fastest way to burn your sending limit and get your number flagged. The fix...

Module > Campaigns

How to Give a Sign-Up Reward with a Custom Registration Form

How to Give a Sign-Up Reward with a Custom Registration Form What Is This? A custom registration form lets new customers join your loyalty program through your own sign-up page. You can attach a speci...

Module > Customers

How Customer Sync Works Between Pixalink and AutoCount

What Is This? Customer sync keeps one shared customer list across Pixalink and AutoCount. When you add a customer in one system, they appear in the other on their own. This means no double typing, and...

Module > Integrations > AutoCount

Updated Jul 14, 2026

What Makes a New POS Customer Count for Welcome Rewards

What Makes a New POS Customer Count for Welcome Rewards What Is This? A welcome reward is a free gift you hand out automatically the first time someone becomes your customer. This guide explains who c...

Module > Rewards

Updated Jul 9, 2026

How to Automatically Give Vouchers to Paid Members

How to Automatically Give Vouchers to Paid Members What Is This? When a customer signs up for one of your paid memberships, you can hand them a welcome voucher (or several) without lifting a finger. P...

Module > Loyalty

How to Set Referral Rewards with Claim Conditions

What Is This? Referrals turn your happy customers into your sales team. When they invite a friend, both sides can earn rewards, points, or credits. You can also add claim conditions — rules that delay...

Module > Loyalty

Updated Jul 9, 2026

How to Set Up Auto-Tagging Rules

How to Set Up Auto-Tagging Rules What Is This? Auto-tagging rules automatically add tags to your customers based on their behaviour. Instead of manually tagging hundreds of customers, the system does...

Module > Customers

Birthday Rewards — Automatically Reward Customers on Their Birthday

Birthday Rewards — Automatically Reward Customers on Their Birthday What Is This? Birthday Rewards let you automatically give a reward to every customer on their birthday. You set it up once, and Pixa...

Module > Rewards

Updated Jul 28, 2026

New Customer Reward — Automatically Welcome New Members with a Reward

New Customer Reward — Automatically Welcome New Members with a Reward What Is This? A New Customer Reward is a reward that gets given to every new customer the moment they sign up for your loyalty pro...

Module > Rewards

Updated Jun 29, 2026

Auto-Assign Rewards by Customer Tag

Auto-Assign Rewards by Customer Tag What Is This? Auto-Assign Rewards by Customer Tag lets you automatically hand out a reward to any customer who has a specific tag. Instead of manually finding tagge...

Module > Rewards

Updated Mar 26, 2026

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