What Is This? When a cashier forgets to add the member at your POS, the sale still reaches Pixalink, but nobody gets the points. You don't need to copy or "clone" the sale. You Adopt it: type the customer's phone number...
Read moreWhat Is This? Pixalink has no setting that blocks points when a customer uses a voucher. When you add points in Record Points, your staff type the amount themselves, so you stay in control. So for a voucher sale, you dec...
Read moreHow to Give Paid Members Vouchers That Unlock After 30 Days What Is This? Membership vouchers arrive the moment a customer joins. Lock them until day 30 to bring members back a month later. Quick answers for a RM500 pack...
Read moreWhat Is This? Each POS sale earns points for the customer linked to the bill. Link the wrong person and they get the points. Here's how to spot it and move the points. Real-Life Example Farah runs a carpet shop that uses...
Read moreHow to Embed Your Ordering Website Inside the Customer Portal What Is This? You can show your own ordering website inside your customer portal. Customers shop without leaving your portal, so they stay close to their rewa...
Read moreWhat Is This? Yes. If your staff record points for a phone number that isn't in your customer list yet, Pixalink creates a new customer for that number. The points are saved straight away. When that person later signs up...
Read moreTier Vouchers and Minimum Spend Explained What Is This? You can reward members the moment they reach a new tier. Pixalink drops a voucher into their account by itself. This guide answers two common questions. Can members...
Read moreWhat Is This? If your shop uses the official WhatsApp number from Meta, your points message uses wording that Meta has approved. You can rewrite that wording in your own voice and make words bold. This guide shows where...
Read moreHow to Stop Wholesale Accounts Earning Points in AutoCount What Is This? Some AutoCount debtor accounts aren't real shoppers, like trade buyers or company accounts. Their big orders pile up points you never meant to give...
Read moreWhat Is This? Switching your AutoCount points programme to Pixalink shouldn't cost any member a point. Follow this order, and each balance will match AutoCount. Real-Life Example Siti runs Bayu Health, a pharmacy on Auto...
Read moreWhat Is This? Giving new members points the moment they join is the cheapest way to make your loyalty programme feel worth joining. A balance of zero looks like a long road. A balance of 500 looks like a head start, and...
Read moreWhy Your AutoCount Sale Didn't Earn Points What Is This? Your AutoCount system and Pixalink work together to add loyalty points after every sale. When points are missing, the cause is almost always one of four things, an...
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