loyalty

39 articles

Searching...

How to Set Up a Stamp Card Campaign

What Is This? A stamp card is the digital version of the paper card you punch at the counter. Buy nine coffees, get the tenth free. Customers collect stamps on their phone, and when the card is full t...

Module > Loyalty

Paid Membership Expiry Dates Explained

What Is This? Every paid membership you sell has an expiry date. Pixalink sets that date for you, based on when the membership starts and the billing cycle you priced. This means you always know when...

Module > Loyalty

How to Export a Member Sales Report

What Is This? Point History keeps a record of every member purchase across your outlets and online store. You can turn it into a spreadsheet in a few clicks. Filter by date and spend, then download a...

Module > Loyalty

How to Scan Customer Barcodes with Your Device Camera

How to Scan Customer Barcodes with Your Device Camera What Is This? Typing phone numbers at a busy counter is slow and easy to get wrong. The camera scan button lets your staff scan the customer's mem...

Module > Loyalty

How to Rename Your Business, Outlets, and Customer Portal

How to Rename Your Business, Outlets, and Customer Portal What Is This? Your business name lives in three places, and each one is changed on its own. This guide shows where to change your official bus...

Module > General

Bulk Point Imports and Customer Balances Explained

Bulk Point Imports and Customer Balances Explained What Is This? When you upload a points file, each row lands in Point History first. The customer's points balance updates a little later, on its own....

Module > Loyalty

Why StoreHub Purchases Sometimes Don't Award Points

Why StoreHub Purchases Sometimes Don't Award Points What Is This? Your StoreHub till and Pixalink work together to add loyalty points after every sale. Most missing-points cases have a simple cause: t...

Module > Integrations > StoreHub

Updated Jul 14, 2026

Where Your Logo, Hero Image, and Photos Appear on the Customer Portal

What Is This? Your customer portal is the loyalty page your customers open on their phones. Good photos make it look professional and on-brand. This guide shows every image slot on the portal, the rig...

Module > Customer Portal

See How Many Members Signed Up This Month

See How Many Members Signed Up This Month What Is This? You do not have to scroll through your member list and count sign-ups by hand. Pixalink has a ready-made Paid Membership Analytics report that s...

Module > Loyalty

How to Hide Points Progress for a Manual Tier

How to Hide Points Progress for a Manual Tier What Is This? Some loyalty tiers are not earned by spending points. You might grant a tier by age, by a paid membership, or by hand for VIP guests. By def...

Module > Loyalty

Updated Jul 28, 2026

How to Share Your Customer Portal and Get Your First Members

How to Share Your Customer Portal and Get Your First Members What Is This? Your customer portal is where customers sign up, collect points, and redeem rewards. But it only works if people can find it....

Module > Onboarding

How to Import Customers with Historical Loyalty Points

What Is This? When you move to Pixalink, your regulars shouldn't lose the points they already earned. Bring in your customer list and their past point totals in two steps, so loyal customers see their...

Module > Customers

Search