Voucher Minimum Spend, Service Charge and Tax Explained What Is This? Many vouchers have a minimum spend, like "RM10 off when you spend RM50". You may want that RM50 to count food only, before service charge and tax. Pix...
Read moreWhat Is This? Each POS sale earns points for the customer linked to the bill. Link the wrong person and they get the points. Here's how to spot it and move the points. Real-Life Example Farah runs a carpet shop that uses...
Read moreWhy a Used Voucher Still Shows in My Rewards What Is This? A customer used a voucher last week, but it still sits in their My Rewards. This guide shows you how to tell what happened in a few clicks. Most of the time the...
Read moreTwo Companies, One Loyalty Programme Explained What Is This? Some owners run two companies under one brand, each with its own Bukku account. You may want members to collect one points balance at both, and use vouchers at...
Read moreHow to Link Pixalink to Your Own Bukku Company What Is This? Pixalink gives members points from the paid invoices in your Bukku company. It reads the one Bukku company it is linked to. If points are coming from the wrong...
Read moreWhat Is This? "Guest Customer" is not a status. It is a stand-in name Pixalink gives a customer from your online store when no name comes through. The stand-in name does not stop an eligible order from earning points und...
Read moreWhat Pixalink Sends to QnE for Paid Members What Is This? If QnE is connected and paid memberships are enabled for your account, Pixalink can keep your member list in QnE up to date. This saves your staff from typing mem...
Read moreWhat Is This? Going live moves Pixalink from your test account book to your real AutoCount book. It happens on one night, usually around midnight when your shop has no sales. A few answers from you, sent a few days befor...
Read moreHow to Stop Wholesale Accounts Earning Points in AutoCount What Is This? Some AutoCount debtor accounts aren't real shoppers, like trade buyers or company accounts. Their big orders pile up points you never meant to give...
Read moreAutoCount Members vs Debtors: Who Gets the Points? What Is This? Get points to the right shopper, every time. An AutoCount sale can carry a debtor (the account you bill) and a member (the shopper's loyalty card). Here's...
Read moreWhat Is This? Switching your AutoCount points programme to Pixalink shouldn't cost any member a point. Follow this order, and each balance will match AutoCount. Real-Life Example Siti runs Bayu Health, a pharmacy on Auto...
Read moreWhat Happens to Points When You Issue an AutoCount Credit Note What Is This? Returned goods shouldn't leave points behind. When you raise a credit note in AutoCount for a return, Pixalink can take back the points that sa...
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