Customer Portal

Customer portal configuration and features

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Quick Links on Your Customer Portal

Quick Links on Your Customer Portal [video:3] What Is This? Quick Links are shortcut buttons on your customer portal home page. They give customers one-tap access to ordering, rewards, bookings, socia...

Module > Customer Portal

Updated Jun 29, 2026

What Is the Customer Portal and How to Set It Up

What Is the Customer Portal? The Customer Portal is a customisable loyalty page where you can reflect your brand — your logo, colours, and homepage banner — all in one place. You can also enable featu...

Module > Customer Portal

Updated May 29, 2026

How to Add Custom Buttons to Your Customer Portal

How to Add Custom Buttons to Your Customer Portal [video:38] What Is This? Custom Buttons are two banner-style images on your customer portal Profile page. You can use them to point customers to your...

Module > Customer Portal

Updated Jul 28, 2026

Custom Navigation Buttons on Your Customer Portal

Custom Navigation Buttons on Your Customer Portal What Is This? Navigation buttons are the bottom bar of your customer portal — the row of icons customers tap to move between pages. By default, your p...

Module > Customer Portal

Updated Mar 26, 2026

How to Create an Announcement

What Is This? Announcements are pop-up messages that appear on your customer portal. They're great for promoting limited-time deals, sharing important updates, or highlighting new products. In Pixalin...

Module > Customer Portal

Updated Jul 9, 2026

How to Change Quick Links in the Customer Portal

How to Change Quick Links in the Customer Portal What Is This? Quick Links are the four round buttons that sit at the top of your customer portal home page. They give your customers one-tap access to...

Module > Customer Portal

Updated Jul 9, 2026

How to Let Customers Redeem Voucher Codes Themselves (Redeem Code Page)

The Redeem Code page lets your customers claim a reward on their own by typing in a voucher code you gave them. Instead of a staff member entering the code at your counter, the customer enters it insi...

Module > Customer Portal

How to Reorder Newsfeed Items

How to Reorder Newsfeed Items What Is This? Your loyalty portal can show multiple news items and announcements to customers. Reordering lets you control which one appears first — drag any item up or d...

Module > Customer Portal

Updated Jul 6, 2026

QR Code Table Ordering with Eats365 from Your Customer Portal

QR Code Table Ordering with Eats365 from Your Customer Portal What Is This? QR code table ordering lets your dine-in customers scan a table QR code directly from your Pixalink customer portal and star...

Module > Customer Portal

Updated Mar 26, 2026

How to Set Up the Feedback Feature

What Is This? The Feedback feature lets your customers share their thoughts, suggestions, and complaints directly through the customer portal. Every submission lands in your Admin Panel where you can...

Module > Customer Portal

Updated Jul 9, 2026

How to Customise Your Customer Portal Theme

How to Customise Your Customer Portal Theme What Is This? Your customer portal is the first thing customers see when they interact with your loyalty programme online. With theme customisation, you can...

Module > Customer Portal

Updated Mar 26, 2026

How Customers Manage Marketing Messages in the Customer Portal

Your customers can choose for themselves whether to receive your marketing messages, right from their own profile. This keeps your contact list clean and respects their wishes, so your broadcasts only...

Module > Customer Portal

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