Customer portal configuration and features
What Is the Customer Portal? The Customer Portal is a customisable loyalty page where you can reflect your brand — your logo, colours, and homepage banner — all in one place. You can also enable features like a reservati...
Read moreQuick Links on Your Customer Portal What Is This? Quick Links are shortcut buttons on your customer portal home page. They give customers one-tap access to ordering, rewards, bookings, social media, and more. You can set...
Read moreCustom Navigation Buttons on Your Customer Portal What Is This? Navigation buttons are the bottom bar of your customer portal — the row of icons customers tap to move between pages. By default, your portal shows four but...
Read moreThe Redeem Code page lets your customers claim a reward on their own by typing in a voucher code you gave them. Instead of a staff member entering the code at your counter, the customer enters it inside your customer por...
Read moreHow to Customise Your Customer Portal Theme What Is This? Your customer portal is the first thing customers see when they interact with your loyalty programme online. With theme customisation, you can match the portal's...
Read moreHow to Add Custom Buttons to Your Customer Portal What Is This? Custom Buttons are two banner-style images on your customer portal Profile page. You can use them to point customers to your booking page, your Instagram, o...
Read moreQR Code Table Ordering with Eats365 from Your Customer Portal What Is This? QR code table ordering lets your dine-in customers scan a table QR code directly from your Pixalink customer portal and start ordering food — wi...
Read moreHow to Change Quick Links in the Customer Portal What Is This? Quick Links are the four round buttons that sit at the top of your customer portal home page. They give your customers one-tap access to the things they use...
Read moreHow to Reorder Newsfeed Items What Is This? Your loyalty portal can show multiple news items and announcements to customers. Reordering lets you control which one appears first — drag any item up or down the list and the...
Read moreWhat Is This? The Feedback feature lets your customers share their thoughts, suggestions, and complaints directly through the customer portal. Every submission lands in your Admin Panel where you can read, review, and re...
Read moreWhat Is This? Announcements are pop-up messages that appear on your customer portal. They're great for promoting limited-time deals, sharing important updates, or highlighting new products. In Pixalink, announcements are...
Read moreHow to Encourage Customers to Pin Your Portal to Their Home Screen What Is This? Your customer portal lives at a web link, and most customers forget where to find it after signing up. The Announcement feature in your Cus...
Read moreStart typing to search articles...
Answers come from our articles
Hi! Ask me anything about using Pixalink, for example:
