How to Embed Your Ordering Website Inside the Customer Portal What Is This? You can show your own ordering website inside your customer portal. Customers shop without leaving your portal, so they stay close to their rewa...
Read moreCustomer Can't Log In via WhatsApp? Use the OTP Button What Is This? Don't lose a sign-up because someone got stuck at the login screen. Your portal signs customers in through WhatsApp, and now and then that message does...
Read moreThis guide explains how Pixalink merchants can publish their own Terms & Conditions and Privacy Policy in the Customer Portal, then prepare the document formats listed in the provided CommercePay merchant-onboarding guid...
Read moreThe Redeem Code page lets your customers claim a reward on their own by typing in a voucher code you gave them. Instead of a staff member entering the code at your counter, the customer enters it inside your customer por...
Read moreWhat Is This? Icons are the small pictures on your customer portal buttons: the round Quick Links near the top of the home page and the Navigation bar at the bottom. A clear icon helps customers spot a button at a glance...
Read moreYour customers can choose for themselves whether to receive your marketing messages, right from their own profile. This keeps your contact list clean and respects their wishes, so your broadcasts only reach people who ac...
Read moreHow to Encourage Customers to Pin Your Portal to Their Home Screen What Is This? Your customer portal lives at a web link, and most customers forget where to find it after signing up. The Announcement feature in your Cus...
Read moreHow to Change Quick Links in the Customer Portal What Is This? Quick Links are the four round buttons that sit at the top of your customer portal home page. They give your customers one-tap access to the things they use...
Read moreHow to Add Custom Buttons to Your Customer Portal What Is This? Custom Buttons are two banner-style images on your customer portal Profile page. You can use them to point customers to your booking page, your Instagram, o...
Read moreWhat Is This? The Pixalink Customer Portal SSO lets your app log customers directly into their Pixalink loyalty portal — no separate login needed. Your backend calls a signed API endpoint; Pixalink returns a short-lived...
Read moreWhat Is the Customer Portal? The Customer Portal is a customisable loyalty page where you can reflect your brand — your logo, colours, and homepage banner — all in one place. You can also enable features like a reservati...
Read moreWhat Is This? The Feedback feature lets your customers share their thoughts, suggestions, and complaints directly through the customer portal. Every submission lands in your Admin Panel where you can read, review, and re...
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