WhatsApp Rules of Use: Keeping Your Own Number Safe What Is This? When you link your own WhatsApp number by scanning a QR code, WhatsApp treats it as a personal phone, not a business service. It bans numbers that behave...
Read moreBirthday Voucher Validity Explained What Is This? A birthday voucher gives each customer a treat around their birthday. A common question is where you set how long that voucher stays usable. The answer catches most merch...
Read moreWhat Your AutoCount Setup Needs Before You Start What Is This? AutoCount is sold in separate modules, and not every business buys all of them. Which modules you own decides which parts of Pixalink can work with your till...
Read moreReward Categories Explained What Is This? Reward categories are the groups your customers use to browse your rewards. Instead of one long list, they see a row of buttons, tap one, and get a shorter list. You decide the n...
Read moreWhat Is This? Your customer portal can speak more than one language. When several languages are switched on, customers pick their own from the portal. You can also share a link that opens in a chosen language straight aw...
Read moreOfficial WhatsApp from Meta Explained What Is This? Most businesses start by linking their own WhatsApp number to Pixalink with a QR code. Messages then go out from that number, the same way you send them by hand. It wor...
Read moreWhat Is This? Recurring Referral Commission lets your members earn store credit when the friends they invite make a purchase. Some business owners worry this looks like direct selling under Malaysia's Direct Sales and An...
Read moreWhat Is This? Sometimes a WhatsApp message does not show up right away. Instead you see a grey bubble that says "Waiting for this message. This may take a while." This is a WhatsApp thing, not a Pixalink fault, and usual...
Read moreWhat Is This? When you send a broadcast, the messages do not all leave at once. Pixalink sends them one at a time, with a short gap between each message. This is on purpose. Firing hundreds of messages in the same second...
Read moreWhat Is This? Pixalink lets you pull your member data out as a spreadsheet and read your key numbers on the Analytics dashboard. This helps you report to your boss, plan campaigns, and track growth. A few requests are sh...
Read moreWhat Is This? Your customer portal is the loyalty page your customers open on their phones. Good photos make it look professional and on-brand. This guide shows every image slot on the portal, the right size for each, an...
Read moreWhat Voucher Expiry Dates Mean in Pixalink What Is This? Pixalink uses three different expiry dates across the reward system. They live on three different things: the reward itself, the voucher code you upload, and the v...
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