campaigns

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Why Broadcasts Send Gradually: Delivery Timing Explained

What Is This? When you send a broadcast, the messages do not all leave at once. Pixalink sends them one at a time, with a short gap between each message. This is on purpose. Firing hundreds of message...

Module > Campaigns

Exporting Member Lists, Sign-Up Counts, and Campaign Results

What Is This? Pixalink lets you pull your member data out as a spreadsheet and read your key numbers on the Analytics dashboard. This helps you report to your boss, plan campaigns, and track growth. A...

Module > General

Set Up Welcome Messages and Vouchers for New Customers

Set Up Welcome Messages and Vouchers for New Customers What Is This? A warm welcome turns a first visit into a lasting relationship. Pixalink can greet every new customer for you with a friendly messa...

Module > Customers

How to Clean Your List Before a WhatsApp Blast

How to Clean Your List Before a WhatsApp Blast What Is This? Blasting a WhatsApp message to your whole customer list is the fastest way to burn your sending limit and get your number flagged. The fix...

Module > Campaigns

How Customers Manage Marketing Messages in the Customer Portal

Your customers can choose for themselves whether to receive your marketing messages, right from their own profile. This keeps your contact list clean and respects their wishes, so your broadcasts only...

Module > Customer Portal

Why Some Tagged Customers Don't Get Your Broadcasts

Why Some Tagged Customers Don't Get Your Broadcasts What Is This? A tagged customer can still be skipped by your broadcast — and that's on purpose. When someone opts out of marketing messages, Pixalin...

Module > Campaigns

Updated Jul 9, 2026

How to Send a Welcome Back Voucher to Imported Regulars

How to Send a Welcome Back Voucher to Imported Regulars What Is This? If you've moved to Pixalink from another loyalty system, you probably have a list of regulars who've been supporting you for years...

Module > Campaigns

Campaign Messaging Channels Explained

Campaign Messaging Channels Explained What Is This? Running a promotion, announcing a new product, or reminding customers about their expiring rewards? You need to get the word out. Pixalink lets you...

Module > Campaigns

Updated Jul 28, 2026

How to Create a Birthday Campaign

What is a Birthday Campaign? A Birthday Campaign is a marketing strategy that celebrates your customer's special day with personalized messages, exclusive discounts, or special rewards. It is designed...

Module > Campaigns

Updated Mar 26, 2026

How to Track Broadcast Delivery and Results

How to Track Broadcast Delivery and Results What Is This? After sending a broadcast campaign, you'll want to know whether your messages actually reached your customers. The Broadcast Batches page give...

Module > Campaigns

Updated Mar 26, 2026

How to Send a Broadcast Campaign

What Is This? A Broadcast is how you send a campaign message to a group of customers all at once. Unlike templated campaigns that trigger automatically, broadcasts are manual — you choose the campaign...

Module > Campaigns

Updated Jul 9, 2026

How to Create a New Customer Campaign

What Is This? A New Customer Campaign is an automated message that goes out to every customer who joins your loyalty programme. It's your digital first impression — a welcome message, a thank-you note...

Module > Campaigns

Updated Jul 9, 2026

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