campaigns

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Why Some Tagged Customers Don't Get Your Broadcasts

Why Some Tagged Customers Don't Get Your Broadcasts What Is This? A tagged customer can still be skipped by your broadcast — and that's on purpose. When someone opts out of marketing messages, Pixalin...

Module > Campaigns

How to Send a Welcome Back Voucher to Imported Regulars

How to Send a Welcome Back Voucher to Imported Regulars What Is This? If you've moved to Pixalink from another loyalty system, you probably have a list of regulars who've been supporting you for years...

Module > Campaigns

Campaign Messaging Channels Explained

Campaign Messaging Channels Explained What Is This? Running a promotion, announcing a new product, or reminding customers about their expiring rewards? You need to get the word out. Pixalink lets you...

Module > Campaigns

How to Create a Birthday Campaign

What is a Birthday Campaign? A Birthday Campaign is a marketing strategy that celebrates your customer's special day with personalized messages, exclusive discounts, or special rewards. It is designed...

Module > Campaigns

Updated Mar 26, 2026

How to Track Broadcast Delivery and Results

How to Track Broadcast Delivery and Results What Is This? After sending a broadcast campaign, you'll want to know whether your messages actually reached your customers. The Broadcast Batches page give...

Module > Campaigns

Updated Mar 26, 2026

How to Send a Broadcast Campaign

What Is This? A Broadcast is how you send a campaign message to a group of customers all at once. Unlike templated campaigns that trigger automatically, broadcasts are manual — you choose the campaign...

Module > Campaigns

Updated May 29, 2026

How to Create a New Customer Campaign

What Is This? A New Customer Campaign is an automated message that goes out to every customer who joins your loyalty programme. It's your digital first impression — a welcome message, a thank-you note...

Module > Campaigns

Updated May 13, 2026

What Are Campaigns and How to Create One

What Is This? Campaigns are automated or manual messages you send to your customers through WhatsApp, SMS, or Email. They help you stay in touch with your customers — welcoming new signups, wishing th...

Module > Campaigns

Updated May 29, 2026

Win Back Lost Customers

Win Back Lost Customers What Is This? Win Back is an automated campaign that detects customers who haven't made a purchase in a set number of days, then sends them a personalised message to bring them...

Module > Campaigns

Updated Mar 26, 2026

Membership Day Campaign

Membership Day Campaign What Is This? Membership Day is an automated campaign that sends a promotional message to all your customers on the same day every month. Pick a day, set a discount, and the sy...

Module > Campaigns

Updated Mar 26, 2026

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