rewards

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How to Redeem a Customer Voucher at Your Counter

How to Redeem a Customer Voucher at Your Counter What Is This? When a customer claims a reward in their portal, they get a barcode and a 6-digit code. To finish the redemption at your counter, you mar...

Module > Rewards

How to Send Reward Notifications by Email

How to Send Reward Notifications by Email What Is This? Reward notifications can go out by email, WhatsApp, or both. Email is free for every business and never puts your WhatsApp number at risk of a b...

Module > Rewards

How to Automatically Give Vouchers to Paid Members

How to Automatically Give Vouchers to Paid Members What Is This? When a customer signs up for one of your paid memberships, you can hand them a welcome voucher (or several) without lifting a finger. P...

Module > Loyalty

How to Sort Rewards in Your Catalog

How to Sort Rewards in Your Catalog What Is This? You can drag your rewards into any order you like. The order you set is the same order your customers see in the customer portal under the Recommended...

Module > Rewards

How to Create and Use Reward Bundles

How to Create and Use Reward Bundles What Is This? Reward Bundles let you group multiple rewards into a single redeemable package — saving time and keeping offerings consistent. Real-Life Example Siti...

Module > Rewards

How to Send a Welcome Back Voucher to Imported Regulars

How to Send a Welcome Back Voucher to Imported Regulars What Is This? If you've moved to Pixalink from another loyalty system, you probably have a list of regulars who've been supporting you for years...

Module > Campaigns

Launch a One-Tap Welcome Voucher Campaign

Launch a One-Tap Welcome Voucher Campaign Print one QR code at your launch and every customer who scans it lands directly on a ready-to-claim reward — no manual assignment, no segmentation work, no sp...

Module > Onboarding

What Do Customer Reward Statuses Mean?

What Do Customer Reward Statuses Mean? Customer Reward statuses track the lifecycle of a reward that has been assigned to a customer. stateDiagram-v2 [*] --> Pending: Reward issued Pending --> U...

Module > Rewards

What Do Reward Voucher Statuses Mean?

What Do Reward Voucher Statuses Mean? Reward Vouchers are a gated feature. To enable Reward Vouchers for your account, please contact our support team. Reward Voucher statuses track the lifecycle of i...

Module > Rewards

How to Create a Birthday Campaign

What is a Birthday Campaign? A Birthday Campaign is a marketing strategy that celebrates your customer's special day with personalized messages, exclusive discounts, or special rewards. It is designed...

Module > Campaigns

Updated Mar 26, 2026

Birthday Rewards — Automatically Reward Customers on Their Birthday

Birthday Rewards — Automatically Reward Customers on Their Birthday What Is This? Birthday Rewards let you automatically give a reward to every customer during their birthday month. You set it up once...

Module > Rewards

Updated Mar 26, 2026

New Customer Reward — Automatically Welcome New Members with a Reward

New Customer Reward — Automatically Welcome New Members with a Reward What Is This? A New Customer Reward is a reward that gets given to every new customer the moment they sign up for your loyalty pro...

Module > Rewards

Updated Mar 26, 2026

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