WhatsApp integration and messaging
Before connecting WhatsApp Cloud API to Pixalink, the vendor needs a Meta App registered under their Meta Business portfolio. This guide walks through creating one on the Meta for Developers platform. This app lives unde...
Read moreCloud API is Meta's official WhatsApp Business Platform for sending template-based broadcast campaigns. Unlike other WhatsApp connection methods, Cloud API sends your messages through Meta's own servers — which means hig...
Read moreWhat Is This? When you connect a new WhatsApp Business number to Pixalink, you can't immediately start blasting messages to thousands of customers. Meta (WhatsApp's parent company) monitors new numbers closely and will r...
Read moreWhat Is This? If your WhatsApp Business number gets banned (restricted from sending messages), it's not necessarily the end. Meta provides an appeal process to recover banned accounts. This guide walks you through the st...
Read moreWhat Is This? Prevention is always better than recovery. This guide covers the best practices for keeping your WhatsApp Business number in good standing with Meta. Follow these rules and your number will maintain a healt...
Read moreWhat Is This? Sometimes a WhatsApp message does not show up right away. Instead you see a grey bubble that says "Waiting for this message. This may take a while." This is a WhatsApp thing, not a Pixalink fault, and usual...
Read moreWhat Is This? Your WhatsApp Business Account ID (WABA ID) is a number that connects your WhatsApp number to Pixalink. You need it when setting up the Official WhatsApp channel for broadcasts and campaigns. It takes less...
Read moreHow to Lower the Risk of a WhatsApp Block on Your Own Number What Is This? Most businesses link their own WhatsApp number to Pixalink by scanning a QR code. It adds nothing to your bill, but WhatsApp watches those number...
Read moreHow to Connect Your WhatsApp Business Account What Is This? Connecting your WhatsApp Business account lets Pixalink send loyalty notifications directly to your customers through WhatsApp. Once connected, your customers a...
Read moreWhat Is This? When you send a broadcast campaign to many customers at once, there's a risk of getting blocked — either by individual customers or by Meta's system. This guide focuses specifically on broadcast-related blo...
Read moreHow to Turn Off WhatsApp Disconnected Reminders What Is This? Pixalink keeps an eye on your WhatsApp connection and warns you when it has been down for hours. The alert is on by default. You can switch it off in four cli...
Read moreOfficial WhatsApp from Meta Explained What Is This? Most businesses start by linking their own WhatsApp number to Pixalink with a QR code. Messages then go out from that number, the same way you send them by hand. It wor...
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