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How to Set Up Member Pricing with Eats365

What Is Member Pricing? Member pricing lets you offer special prices to your loyalty members at the Eats365 POS. Instead of everyone paying the same price, your loyalty members see a lower price autom...

Module > Integrations

Preventing WhatsApp Blocks During Broadcasts

What Is This? When you send a broadcast campaign to many customers at once, there's a risk of getting blocked — either by individual customers or by Meta's system. This guide focuses specifically on b...

Module > Whatsapp

How to Protect Your WhatsApp Number from Being Banned

What Is This? Prevention is always better than recovery. This guide covers the best practices for keeping your WhatsApp Business number in good standing with Meta. Follow these rules and your number w...

Module > Whatsapp

How to Recover a Banned WhatsApp Account

What Is This? If your WhatsApp Business number gets banned (restricted from sending messages), it's not necessarily the end. Meta provides an appeal process to recover banned accounts. This guide walk...

Module > Whatsapp

WhatsApp Number Warm-Up Guide

What Is This? When you connect a new WhatsApp Business number to Pixalink, you can't immediately start blasting messages to thousands of customers. Meta (WhatsApp's parent company) monitors new number...

Module > Whatsapp

Understanding Your Point Report

What Is This? The Point Report shows how loyalty points flow through your programme — how many points are being earned, how many are redeemed, and how they're distributed across your outlets. It's you...

Module > General

Understanding Your Customer Report

What Is This? The Customer Report gives you insights into who your customers are and how they engage with your loyalty programme. It shows demographics (gender, age groups), signup trends, and login f...

Module > General

Understanding Your Reward Report

What Is This? The Reward Report is a dedicated analytics page that shows everything about how your rewards are performing — which rewards are most popular, how many are being redeemed, distribution tr...

Module > General

Navigating Your Analytics Dashboard

What Is This? The Analytics Dashboard gives you a bird's-eye view of your loyalty programme's performance. It shows key metrics like customer signups, reward usage, and engagement trends — all in one...

Module > General

How to Add a New Team Member

What Is This? Team members are the people who access your Admin Panel — cashiers, managers, marketing staff, and anyone else who helps run your loyalty programme. Each team member gets their own login...

Module > General

How to Create and Use Tags

What Is This? Tags are labels you attach to customers to organise and segment them. Think of them like coloured stickers — you tag customers based on their behaviour, preferences, or any criteria that...

Module > Customers

How to Add Posts

What Is This? Posts are blog-style content pages attached to your space. They're perfect for sharing news, promotions, stories, recipes, or any content you want customers to read. Each post has a titl...

Module > General

Updated Mar 26, 2026

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