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How to Connect WhatsApp Cloud API (Meta) for Your Business

Cloud API is Meta's official WhatsApp Business Platform for sending template-based broadcast campaigns. Unlike other WhatsApp connection methods, Cloud API sends your messages through Meta's own serve...

Module > Whatsapp

How to Let Customers Redeem Voucher Codes Themselves (Redeem Code Page)

The Redeem Code page lets your customers claim a reward on their own by typing in a voucher code you gave them. Instead of a staff member entering the code at your counter, the customer enters it insi...

Module > Customer Portal

How to See Who Redeemed a Reward Voucher

How to See Who Redeemed a Reward Voucher What Is This? When you publish a reward, you'll often want to know which customers have actually claimed or redeemed it — for example, to see how popular a vou...

Module > Rewards

Updated Jul 9, 2026

How to Generate Unique 3rd-Party Voucher Codes and Upload Them to Pixalink

What Is This? If you want to give customers unique discount codes, gift cards, or promotional vouchers that work outside Pixalink (for example, at your online store or through a partner platform), you...

Module > Rewards

How to Set Up Member Pricing with Eats365

What Is Member Pricing? Member pricing lets you offer special prices to your loyalty members at the Eats365 POS. Instead of everyone paying the same price, your loyalty members see a lower price autom...

Module > Integrations > Eats365

Updated Jul 14, 2026

Preventing WhatsApp Blocks During Broadcasts

What Is This? When you send a broadcast campaign to many customers at once, there's a risk of getting blocked — either by individual customers or by Meta's system. This guide focuses specifically on b...

Module > Whatsapp

How to Protect Your WhatsApp Number from Being Banned

What Is This? Prevention is always better than recovery. This guide covers the best practices for keeping your WhatsApp Business number in good standing with Meta. Follow these rules and your number w...

Module > Whatsapp

How to Recover a Banned WhatsApp Account

What Is This? If your WhatsApp Business number gets banned (restricted from sending messages), it's not necessarily the end. Meta provides an appeal process to recover banned accounts. This guide walk...

Module > Whatsapp

WhatsApp Number Warm-Up Guide

What Is This? When you connect a new WhatsApp Business number to Pixalink, you can't immediately start blasting messages to thousands of customers. Meta (WhatsApp's parent company) monitors new number...

Module > Whatsapp

Understanding Your Point Report

What Is This? The Point Report shows how loyalty points flow through your programme — how many points are being earned, how many are redeemed, and how they're distributed across your outlets. It's you...

Module > General

Understanding Your Customer Report

What Is This? The Customer Report gives you insights into who your customers are and how they engage with your loyalty programme. It shows demographics (gender, age groups), signup trends, and login f...

Module > General

Understanding Your Reward Report

What Is This? The Reward Report is a dedicated analytics page that shows everything about how your rewards are performing — which rewards are most popular, how many are being redeemed, distribution tr...

Module > General

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