points

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Staff Training Basics: Record Points, Deduct Points & Redeem Vouchers

What Is This? This is the starter training module for front-line and cashier staff. It covers the three everyday tasks your team performs at the counter in Pixalink: recording points when a customer s...

Module > Onboarding

Transaction Types Explained — How Points Flow In and Out

Transaction Types Explained — How Points Flow In and Out What Is This? Every time a customer earns or spends points, Pixalink creates a transaction record. Each transaction has a type that tells you w...

Module > Loyalty

Updated May 10, 2026

Understanding Your Point Report

What Is This? The Point Report shows how loyalty points flow through your programme — how many points are being earned, how many are redeemed, and how they're distributed across your outlets. It's you...

Module > General

Understanding Your Point History

What Is This? Point History (also called Transactions) is your complete log of every point that's been added or deducted across your loyalty programme. Think of it as your loyalty programme's bank sta...

Module > Loyalty

Updated Jul 9, 2026

How to Deduct Points from a Customer

What Is This? Sometimes you need to remove points from a customer's balance — maybe they returned an item, or points were added by mistake. The Deduct Points feature lets authorised staff subtract poi...

Module > Loyalty

Updated Jul 9, 2026

How to Record Points for a Customer

What Is This? Recording points is how you reward customers for their purchases. Every time a customer buys something, your staff adds points to their account based on the amount spent. In Pixalink, 1...

Module > Loyalty

Updated Jul 9, 2026

How Loyalty Points Are Earned at POS

How Loyalty Points Are Earned at POS What Is This? When your customers make purchases at a restaurant or store using a POS system integrated with Pixalink, they automatically earn loyalty points every...

Module > Loyalty

Updated May 29, 2026

How to Earn Points from Credit Payments

How to Earn Points from Credit Payments What Is This? When a customer pays using their credit wallet, they automatically earn loyalty points on top of the transaction. You control whether this is acti...

Module > Credits

Updated Mar 26, 2026

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