General

General information and guides

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How to Invite Your Team and Manage Roles

How to Invite Your Team and Manage Roles What Is This? You can invite team members to help manage your business on the admin panel. Each person gets their own login, and you control what they can acce...

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Image Specifications for Pixalink Artwork

Image Specifications for Pixalink Artwork What This Is A designer's reference for every image you upload to Pixalink. Use this guide when preparing tier cards, newsfeed thumbnails, reward thumbnails,...

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How to Invite Your Team and Manage Roles

How to Invite Your Team and Manage Roles What This Does Invite your staff to help run your business on Pixalink. Each teammate gets their own login, and you choose which outlets they can manage so hea...

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How to Change Your Password

How to Change Your Password What Is This? Keeping your login password secure protects your business data and your customers' information. You can change it anytime from your Profile page — no need to...

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Understanding Your Point Report

What Is This? The Point Report shows how loyalty points flow through your programme — how many points are being earned, how many are redeemed, and how they're distributed across your outlets. It's you...

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Understanding Your Customer Report

What Is This? The Customer Report gives you insights into who your customers are and how they engage with your loyalty programme. It shows demographics (gender, age groups), signup trends, and login f...

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Understanding Your Reward Report

What Is This? The Reward Report is a dedicated analytics page that shows everything about how your rewards are performing — which rewards are most popular, how many are being redeemed, distribution tr...

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Navigating Your Analytics Dashboard

What Is This? The Analytics Dashboard gives you a bird's-eye view of your loyalty programme's performance. It shows key metrics like customer signups, reward usage, and engagement trends — all in one...

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How to Add a New Team Member

What Is This? Team members are the people who access your Admin Panel — cashiers, managers, marketing staff, and anyone else who helps run your loyalty programme. Each team member gets their own login...

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Updated May 13, 2026

How to Add Posts

What Is This? Posts are blog-style content pages attached to your space. They're perfect for sharing news, promotions, stories, recipes, or any content you want customers to read. Each post has a titl...

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Updated Mar 26, 2026

How to Add Images to Your Space

What Is This? Images bring your space to life on the customer portal. You can upload a featured image, a preview video or photo, and a gallery of up to 100 images. These visuals help customers recogni...

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How to Add Your Business Logo

What Is This? Your business logo appears on your customer portal, loyalty cards, and notifications. Adding a logo gives your loyalty programme a professional, branded look that customers recognise and...

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Updated May 13, 2026

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