General information and guides
What Is This? The Analytics Dashboard gives you a bird's-eye view of your loyalty programme's performance. It shows key metrics like customer signups, reward usage, and engagement trends — all in one place. Use it to und...
Read moreWhat Is This? Team members are the people who access your Admin Panel — cashiers, managers, marketing staff, and anyone else who helps run your loyalty programme. Each team member gets their own login with role-based per...
Read moreWhat Is This? Images bring your space to life on the customer portal. You can upload a featured image, a preview video or photo, and a gallery of up to 100 images. These visuals help customers recognise your outlet and f...
Read moreAdmin Panel Logins Explained: Devices, Staff & Permissions What Is This? You and your team log into the Admin Panel every day to run your loyalty programme. This article answers the questions we hear most: can two device...
Read moreWhat Is This? The Reward Report is a dedicated analytics page that shows everything about how your rewards are performing — which rewards are most popular, how many are being redeemed, distribution trends, and usage patt...
Read moreWhat Is This? A Space represents a physical location or outlet in your business — a restaurant branch, a retail store, a clinic. Each Space has its own settings, customer portal, QR code, and can track transactions indep...
Read moreWhat Is This? The Customer Report gives you insights into who your customers are and how they engage with your loyalty programme. It shows demographics (gender, age groups), signup trends, and login frequency — helping y...
Read moreWhat Is This? Your business logo appears on your customer portal, loyalty cards, and notifications. Adding a logo gives your loyalty programme a professional, branded look that customers recognise and trust. Real-Life Ex...
Read moreHow to Change Your Password What Is This? Keeping your login password secure protects your business data and your customers' information. You can change it anytime from your Profile page — no need to contact support or s...
Read moreHow to Invite Your Team and Manage Roles What This Does Invite your staff to help run your business on Pixalink. Each teammate gets their own login, and you choose which outlets they can manage so head-office staff see e...
Read moreImage Specifications for Pixalink Artwork What This Is A designer's reference for every image you upload to Pixalink. Use this guide when preparing tier cards, newsfeed thumbnails, reward thumbnails, logos, portal backgr...
Read moreWhat Is This? Posts are blog-style content pages attached to your space. They're perfect for sharing news, promotions, stories, recipes, or any content you want customers to read. Each post has a title, thumbnail, banner...
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