What Is This? Your Admin Panel opens on a page that says Subscription Ended. This means your Pixalink subscription isn't active right now. It can happen when a renewal invoice didn't reach you in time. The good news: you...
Read moreHow to See Which Customers Have a Birthday Coming Up What Is This? Pixalink doesn't send you, the business owner, a reminder before a customer's birthday. Instead, you can pull up next month's birthdays in under a minute...
Read moreWhat Is This? You can tag every existing member in one go, straight from your customer list. There's no need to export a file, edit it and import it back. Tick, select all, pick a tag, and Pixalink tags everyone in the b...
Read moreHow to Secure Your Account If You Think It Was Hacked What Is This? If you think someone else got into your Pixalink account, act fast. Changing your password signs out other browser sessions when they next load a page....
Read moreWhat Is This? The Membership Sign-Up report shows two numbers for each outlet. Members Sign-up is how many new customers joined in the dates you picked. Total Customers counts the customers currently assigned to that out...
Read moreWhat Is This? When your receipt form checks order numbers, Pixalink remembers which customer used each one. Search an order number such as OS0001 to see who sent it and when. Use the result to follow up a sale or check a...
Read moreWhat Is This? "Guest Customer" is not a status. It is a stand-in name Pixalink gives a customer from your online store when no name comes through. The stand-in name does not stop an eligible order from earning points und...
Read moreHow to Give Staff Access to Only Their Outlet What Is This? Stop branch staff mixing up outlets. Give each branch a login that only shows its own reservations, point history and figures, while head office keeps the full...
Read moreWhy Your AutoCount Customers Didn't Import What Is This? When you import from AutoCount, some members come across and others do not. That is usually on purpose: Pixalink skips records it cannot use. This guide explains w...
Read moreHow to Assign a Paid Membership to a Customer Manually What Is This? You can give a paid membership to a customer straight from their profile — no app payment needed. Use this when the customer paid you outside the app,...
Read moreHow to Sell a Paid Membership with a Payment Link What Is This? Sell a paid membership without taking cash. Pixalink creates a secure payment link you can show as a QR code, copy, or hand over on WhatsApp. The membership...
Read moreHow to Reward Members for Social Media Review Screenshots What Is This? A custom form lets members send you a photo as proof of something they did. Add an approval step and you can check each photo yourself before releas...
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