How can we help you?
Search our knowledge base for answers to common questions
Browse by Category
View all →Popular Articles
How to Use the Tier Progress Simulator What Is This? The Tier Progress Simulator lets you test how customers move between loyalty tiers before anything goes live. You can add pretend purchases and red...
Module > Loyalty
3 min read
324
views
Read more
How to Create a Meta App for WhatsApp Cloud API
Before connecting WhatsApp Cloud API to Pixalink, the vendor needs a Meta App registered under their Meta Business portfolio. This guide walks through creating one on the Meta for Developers platform....
Module > Whatsapp
Updated Jul 16, 2026
2 min read
37
views
Read more
Connecting Zeoniq POS with Pixalink Loyalty System
This guide walks you through the steps to integrate your Zeoniq Point of Sale (POS) system with Pixalink's loyalty program. With this integration, you can: Automatically award loyalty points to custom...
+2
Module > Integrations > Zeoniq
Updated Jul 14, 2026
4 min read
30
views
Read more
Paid Memberships
Paid Memberships What Is This? Paid Memberships let you sell premium membership plans to your customers. Customers pay monthly or yearly and unlock the perks you choose — bonus points, exclusive rewar...
+1
Module > Loyalty
Updated May 19, 2026
3 min read
27
views
Read more
How to Import Third-Party Reward Vouchers
What Is This? If your business uses third-party voucher codes — from platforms like WooCommerce, Shopify, or your own custom system — you can import them into Pixalink and link them to your rewards. T...
+3
Module > Rewards
Updated Jul 9, 2026
3 min read
23
views
Read more
What Are Campaigns and How to Create One
What Is This? Campaigns are automated or manual messages you send to your customers through WhatsApp, SMS, or Email. They help you stay in touch with your customers — welcoming new signups, wishing th...
+1
Module > Campaigns
Updated Jul 9, 2026
3 min read
21
views
Read more
Recently Updated
How to Hide Points Progress for a Manual Tier
How to Hide Points Progress for a Manual Tier What Is This? Some loyalty tiers are not earned by spending points. You might grant a tier by age, by a paid membership, or by hand for VIP guests. By def...
Module > Loyalty
Updated Jul 28, 2026
3 min read
4
views
Read more
How to Import Shopify Vouchers
What Is This? If your online store runs on Shopify, you can upload a batch of discount codes into a reward and have Pixalink turn them into working Shopify discount codes. When a customer redeems the...
+2
Module > Rewards
Updated Jul 28, 2026
3 min read
3
views
Read more
How to Set Up Payment for Calendar Reservations
How to Set Up Payment for Calendar Reservations What Is This? Paid reservations let you charge customers when they book a timeslot. This helps reduce no-shows and earn revenue from classes, sessions,...
Module > Calendar
Updated Jul 28, 2026
2 min read
4
views
Read more
Campaign Messaging Channels Explained
Campaign Messaging Channels Explained What Is This? Running a promotion, announcing a new product, or reminding customers about their expiring rewards? You need to get the word out. Pixalink lets you...
Module > Campaigns
Updated Jul 28, 2026
5 min read
8
views
Read more
How to Manage Your Rewards (View, Edit & Delete)
What Is This? Once you've created rewards in Pixalink, you'll need to manage them — check how they're performing, update details, or remove ones you no longer need. The Rewards page in your Admin Pane...
Module > Rewards
Updated Jul 28, 2026
3 min read
5
views
Read more
Paid Memberships
Paid Memberships What Is This? Paid Memberships let you sell premium membership plans to your customers. Customers pay monthly, yearly, or a one-time Lifetime price and unlock the perks you choose — b...
+1
Module > Loyalty
Updated Jul 28, 2026
4 min read
27
views
Read more